Public examples from other companies and institutions to inform automation planning. Each summary identifies the platform, workflow scope and source-reported result.
Banking · Platform: Automation Anywhere
Freeing branch capacity through customer-data automation
Credit review, collections and settlement involved repetitive work across customer-data formats.
The bank automated data handling and multiple front- and back-office workflows.
127,000 branch hours freed annually
Result scope: Vendor-reported result for the bank’s branch operations.
Life sciences · Platform: Automation Anywhere
Reducing repetitive regulatory-document work
Different regulatory and trade requirements made document handling and tracking complex.
Automation was embedded in regulatory and trade-compliance document workflows.
150,000 hours saved per year
Result scope: A vendor-reported program figure, not a guarantee of per-document accuracy.
Food production · Platform: Automation Anywhere
Starting with supplier-price updates, then expanding
Business units repeatedly handled purchasing, pricing and tax work manually.
The program expanded into supplier-price updates, purchase-order notices and tax reporting.
390 hours saved through pricing-update automation
Result scope: Reported for that early workflow; differing overall program totals are not combined.
Retail · Platform: Automation Anywhere
Connecting finance workflows without vendor-system changes
Payables, receivables and inventory workflows spanned multiple systems.
RPA automated repetitive finance and inventory work without requiring application-vendor changes.
More than 69,000 FTE hours saved
Result scope: A labor-hours-equivalent total, not an annual figure or a headcount reduction.
Higher education · Platform: Automation Anywhere
Automating admissions and administrative data entry
Admissions, faculty administration and supplier records required repetitive entry.
The university automated 22 processes including admissions data and finance administration.
Approximately 10,000 labor hours saved annually
Result scope: A vendor-reported result for the university’s automation program.
Healthcare · Platform: Automation Anywhere
Reducing appraisal and referral administration
Repetitive HR, referral and immunization-record work put pressure on staff.
The trust automated record workflows including appraisal updates and cancer referrals.
7,000 hours saved per year
Result scope: Reported for the trust’s program; not a measured clinical-outcome improvement.
Electric utilities · Platform: Automation Anywhere
Creating analysis capacity in shared services
Repetitive HR, finance, supply-chain and IT work consumed time needed for analysis.
Automation expanded into procure-to-pay, reporting and employee scheduling.
50 hours saved daily
Result scope: A reported program figure; no annual extrapolation is added.
Local government · Platform: Automation Anywhere
Clearing a utility-assistance application backlog
The Utility Discount Program had a backlog of 6,200 applications.
Application intake and document processing were automated to address the backlog.
6,200 backlogged applications cleared
Result scope: A historical result for a specific program, not all city services.
Telecommunications · Platform: Automation Anywhere
Automating billing, quoting and collections reconciliation
Quoting, billing and reconciliation involved complex repetitive work.
The program automated invoices, quoting documents, billing reports and collections reconciliation.
15,000 hours saved per month
Result scope: A program result after more than 80 automations, not a single-workflow result.
Glass manufacturing · Platform: Automation Anywhere
Reducing new-starter account-creation time
Creating a new employee’s Active Directory account took one hour manually.
Automation handled repeatable account-creation steps while retaining required human input.
Account creation reduced from 60 to 15 minutes
Result scope: A result for new accounts, separate from the source’s future one-minute target.
Industrial equipment · Platform: Automation Anywhere
Starting with freight invoices and approval queues
Fragmented systems and long-standing manual work complicated finance operations.
The team began with freight invoices, approval queues and backlog reports.
More than 6,000 hours of capacity saved
Result scope: Reported for GEA Americas; planned automations are not counted as deployed.
Consumer goods · Platform: Automation Anywhere
Scaling automation with process insight
Bottlenecks and repetitive work reduced time for judgment and improvement.
The program combined process insight with automation of order processing and other workflows.
500,000 hours of reported savings
Result scope: A reported program total with no clear measurement period; do not label it annual.
Higher education · Platform: Automation Anywhere
Applying AI and automation to admissions pre-screening
International admissions required checks across multiple documents and systems.
Automation supported document classification, external-data validation, missing-information follow-up and assessor summaries.
7,000 applications pre-screened; 3,000 assessor hours returned
Result scope: Reported for international admissions; it does not mean AI made final admission decisions.
Telecommunications · Platform: Automation Anywhere
Reducing recruitment work alongside process redesign
Repetitive work across applications created bottlenecks in scaling automation.
Process redesign and training accompanied automation of recruitment evaluation and other internal work.
85% reduction in recruitment hours reported
Result scope: A recruitment-work metric, not overall headcount or all employee hours.
Energy infrastructure · Platform: Automation Anywhere
Moving parked-invoice turnaround to same-day
Vendor PDF invoices and parked items strained a lean team.
Document automation extracted and classified PDF data alongside SAP.
Parked-invoice turnaround: eight days to same-day
Result scope: Reported for parked-invoice handling, not a guarantee of same-day payment.
Natural gas · Platform: Automation Anywhere
Connecting systems for gas-transmission invoicing
High-volume billing and manual work across systems complicated operations.
Automation orchestrated validation, digital signing and dispatch across SAP and Microsoft Power Automate.
100% touchless Transmission invoicing reported
Result scope: Limited to Transmission invoicing, not all Trading work or every exception.
Insurance · Platform: Automation Anywhere
Clearing a four-year insurance backlog in four months
One department had accumulated a four-year claims-processing backlog.
Bots handled repetitive insurance tasks, freeing employees for customer service.
Four-year backlog cleared in four months
Result scope: A historical backlog result in a specific department, not turnaround for every claim.
Professional services · Platform: Automation Anywhere
From recruiting automation to learning workflows
The firm sought to reduce recruiting delays and inefficient knowledge and learning work.
The program combined document automation and AI agents after building HR and finance automations.
More than 150 automations delivered
Result scope: A delivery-count metric; $150 million in future opportunities is not treated as realized value.
Logistics · Platform: UiPath
Using flight data for exception-based operations
Staff manually checked flight status against internal operating data.
The Post Flight bot combined data and produced reports highlighting potential problems.
15 of 30 pilot-process staff moved to higher-value work
Result scope: Work reallocation for the pilot, not layoffs or a 50% company-wide headcount reduction.
Electric utilities · Platform: UiPath
Automating journal entry and ERP error feedback
Journal review, entry and error feedback created concentrated month-end work.
After human review, a robot checked format, entered data into ERP and emailed error screenshots.
70 hours saved monthly during the pilot
Result scope: A financial shared-services pilot metric, not fully autonomous accounting without human review.
Telecommunications · Platform: UiPath
Proving automation value with a small B2B team
Manual tasks and isolated automations slowed customer and billing workflows.
The team deployed 16 robots across B2B validation, onboarding support and reporting.
More than 900 hours saved in five months
Result scope: A measured-period figure for B2B teams, separate from future agentic-AI plans.
Transport services · Platform: UiPath
Updating legacy systems from test-cancellation requests
Staff updated systems after cancellation requests arrived by phone or email.
A robot read web-form details, updated the test system and sent cancellation confirmation.
Approximately 80% of repetitive cancellation work automated
Result scope: Limited to cancellation administration, not an 80% improvement in road-safety outcomes.